TWI – Job Relations

The TWI – Job Relations training focuses on understanding human behavior and building strong workplace relationships. This course emphasizes the importance of treating individuals with respect and fostering positive interactions among team members. Supervisors will learn foundational principles for developing and maintaining good relationships to prevent conflicts and enhance collaboration. Key principles include providing constructive feedback, recognizing employee contributions, informing team members about changes that may impact them, leveraging each individual's strengths, and cultivating loyalty and cooperation. Additionally, the training equips supervisors with problem-solving skills, guiding them on how to gather facts, evaluate situations, make informed decisions, take appropriate actions, and assess outcomes. Participants will also learn to distinguish between two fundamental types of problems: those related to products and processes, and those concerning interpersonal relationships.