Overview
It is often a common practice for organizations to repeatedly fix the same problems, resulting in operators becoming experts at troubleshooting rather than preventing issues and identifying opportunities for continuous improvement. This 8-hour hands-on course provides the necessary background and skills to lead effective Root Cause Analysis (RCA). RCA is a structured, team-based analytical approach that helps detect potential problems and alleviate chronic failure issues within an organization.
The course employs the DMAIC (Define-Measure-Analyze-Improve-Control) model as a systematic approach to solving product and process-related problems. Participants will engage in hands-on applications of basic problem-solving tools and techniques, including process mapping, fishbone diagramming, brainstorming, affinity diagramming, the 5 Whys, and others.
Key Benefits
- Develop skills to prevent recurring problems
- Learn to lead effective Root Cause Analysis
- Gain hands-on experience with various problem-solving tools
- Enhance opportunities for continuous improvement activities
Course Objectives
- Understand the Root Cause Analysis process
- Apply the DMAIC model to solve product and process-related issues
- Utilize essential problem-solving tools effectively
- Collaborate in teams to detect and resolve chronic problems
Duration
Certification
Upon successful completion of the course, participants will receive a course completion certificate.